About Us

About Havoriqai

Welcome to Havoriqai.

Havoriqai is a brand operated by Shanghai Hongyixin Trading Co., Ltd.

We are dedicated to providing customers with carefully selected products, dependable service, and a straightforward online shopping experience.

Our mission is to create a smooth and convenient purchasing journey by offering clear product information, reliable order processing, and responsive customer assistance from the moment you explore our store to after your order has been delivered.

Whether you need help understanding product details, checking an order status, resolving payment questions, tracking shipments, or requesting support with returns and refunds, our customer service team is available to assist you.


Company Information

To maintain transparency and provide customers with relevant business details, our information is listed below:

Brand Name:
Havoriqai

Legal Company Name:
Shanghai Hongyixin Trading Co., Ltd.

Customer Support Email:
service@havoriqai.com

Business Address:
5/F, Building 2, No. 599 Wanzhen Road, Zhenxin Xincun Subdistrict, Jiading District, Shanghai, China


Customer Support

We are committed to responding to customer inquiries efficiently and providing helpful assistance.

Service Time:
Monday – Friday

Typical Response Time:
Within 24–48 business hours

During periods with increased customer inquiries, including holidays, promotional campaigns, or seasonal sales periods, response times may require additional time.

We appreciate your patience and will respond as soon as possible.