Privacy Policy

This Privacy Policy applies to https://havoriqai.com (the “Website”), which is owned and operated by Shanghai Hongyixin Trading Co., Ltd. (“we”, “us”, or “our”). Havoriqai is a brand name used by Shanghai Hongyixin Trading Co., Ltd.

At Havoriqai, operated by Shanghai Hongyixin Trading Co., Ltd., we value the privacy and security of our customers' personal information.

This Privacy Policy explains how we collect, use, process, store, and protect information when you visit our website, purchase our products, communicate with our support team, or use any services provided through our online store.

By accessing or using the Havoriqai website, you acknowledge that you have read and understood this Privacy Policy.

Company Information

• Brand Name: Havoriqai

• Legal Company Name: Shanghai Hongyixin Trading Co., Ltd.

• Business Address: 5/F, Building 2, No. 599 Wanzhen Road, Zhenxin Xincun Subdistrict, Jiading District, Shanghai, China

• Customer Support Email: service@havoriqai.com

Information We May Collect

The type of information collected depends on how you interact with our website, products, and services.

Information Provided by Customers

We may collect information when you:

• Complete an order;

• Create or manage an account;

• Contact our customer service team;

• Subscribe to updates or promotional communications;

• Participate in surveys, offers, or other activities.

The information collected may include:

• Full name;

• Email address;

• Telephone number;

• Delivery address;

• Billing details;

• Payment-related information;

• Order records;

• Communications with our support team.

Information Collected Through Website Activity

When you browse or interact with our website, certain information may be collected automatically through technologies such as cookies, tracking tools, and server records.

This information may include:

• Internet Protocol (IP) address;

• Browser and device information;

• Operating system details;

• Pages viewed;

• Website navigation activity;

• Referral sources;

• Shopping and browsing behavior.

We may use this information to:

• Maintain and operate website features;

• Improve website performance;

• Understand customer preferences;

• Enhance products and services;

• Improve user experience and website content.

Information Received From External Providers

To support our business operations, we may receive or process information through third-party service providers, including:

• Payment service providers;

• Website analytics providers;

• Marketing platforms;

• Advertising partners.

Information provided through these services may assist us with:

• Completing transactions;

• Improving website functionality;

• Understanding customer interactions;

• Delivering relevant services.

These third-party providers process information according to their own privacy policies and applicable legal requirements. We require our service providers to handle personal information in accordance with applicable laws and our instructions.

Analytics and Marketing Technologies

Havoriqai may use third-party analytics and marketing solutions to better understand website usage and improve customer experiences.

These services may use technologies such as:

• Cookies;

• Tracking pixels;

• Web beacons;

• Similar measurement tools.

Each third-party provider manages its own data practices independently. We do not control the independent data practices of these third-party providers, but we choose providers that are expected to maintain appropriate privacy and security standards.

Cookie Usage

Cookies are small files stored on your device that help websites remember information and improve functionality.

We may use different categories of cookies, including:

Essential Cookies

These cookies support necessary website operations, such as:

• Shopping cart functions;

• Checkout processes;

• Website security features.

Performance and Analytics Cookies

These cookies help us understand website traffic, visitor behavior, and performance improvements.

Preference Cookies

These cookies allow the website to remember selected settings and improve convenience.

Advertising Cookies

These cookies may be used to evaluate marketing performance and provide more relevant advertising experiences.

You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect some website features.

Browser Privacy Preferences

Some browsers provide privacy settings or signals, including “Do Not Track” requests.

Because there is currently no universal industry standard for responding to all browser privacy signals, our website may not respond to every automated request.

Where applicable laws require specific privacy requests to be recognized, we will handle such requests according to relevant requirements.

Advertising Choices

Depending on your browser settings, available privacy tools, or applicable regulations, you may be able to manage certain personalized advertising preferences.

Choosing to limit personalized advertising does not remove all advertisements. You may continue to receive general advertisements that are not based on personalized information.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you;

• Request correction of inaccurate information;

• Request deletion of your personal information;

• Object to or restrict certain processing;

• Withdraw consent where processing is based on consent;

• Request a copy of your information in a portable format;

• Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us at service@havoriqai.com. We will respond within the time required by applicable law.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

International Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence, including where our service providers operate. We take reasonable steps to ensure appropriate safeguards are in place.

Protection of Personal Information

We take reasonable steps designed to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission method or electronic storage system can guarantee absolute security.

Children's Privacy

The Havoriqai website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If you believe that a child has submitted personal information through our website, please contact us so that we can review and take appropriate action.

Updates to This Privacy Policy

We may revise this Privacy Policy from time to time due to changes in:

• Our services;

• Business operations;

• Technology;

• Legal or regulatory requirements.

Any updated version will be published on this page. We encourage customers to review this Privacy Policy periodically.

Contact Us

If you have questions regarding this Privacy Policy, personal information handling, or our privacy practices, please contact Havoriqai.

• Brand Name: Havoriqai

• Legal Company Name: Shanghai Hongyixin Trading Co., Ltd.

• Customer Support Email: service@havoriqai.com

• Business Address: 5/F, Building 2, No. 599 Wanzhen Road, Zhenxin Xincun Subdistrict, Jiading District, Shanghai, China