Shipping Policy

Shipping Policy

At Havoriqai, operated by Shanghai Hongyixin Trading Co., Ltd., we are committed to creating a smooth and transparent shopping experience by providing customers with clear details regarding order handling, delivery arrangements, and shipping expectations.

To complete orders efficiently, we may work with professional logistics providers, transportation services, and fulfillment partners. Shipping arrangements may vary depending on product availability, destination requirements, and operational needs.

Order Preparation

After your payment has been successfully received and verified, your order will enter our preparation process.

Most orders are prepared for shipment within:

1–5 business days

This timeframe covers the period required for order review, inventory preparation, packaging, and shipment arrangement.

Processing times may be influenced by factors such as:

  • Order quantities;
  • Seasonal demand;
  • Promotional campaigns;
  • Stock availability;
  • Operational circumstances.

Once your package has been handed over to the shipping carrier, a dispatch confirmation email containing tracking details will be sent to you.

Delivery Timeframe

After shipment, packages typically arrive within:

10–20 business days

The complete delivery period consists of:

  • Internal order preparation time;
  • Carrier transportation time.

Delivery schedules are estimates and may vary due to circumstances including:

  • Destination location;
  • Local courier operations;
  • Customs inspections or clearance procedures;
  • Transportation delays;
  • Situations beyond our reasonable control.

Estimated delivery dates are provided for reference only and do not represent guaranteed arrival dates.

Shipping Costs

Available delivery methods and applicable shipping charges will be shown during checkout before payment is completed.

  • Standard Shipping: $4.99

  • Free standard shipping is available on orders over $34

The final shipping amount displayed at checkout will apply to your order.

Order Fulfillment Process

Depending on operational requirements, orders may be prepared through different fulfillment channels.

Factors that may affect fulfillment arrangements include:

  • Product inventory status;
  • Warehouse availability;
  • Shipping destination;
  • Delivery efficiency considerations.

Havoriqai may use different fulfillment locations or logistics solutions when necessary and does not guarantee that every order will originate from the same facility.

Shipment Tracking

After your order leaves our fulfillment process, you will receive a shipping confirmation message with available tracking information.

Please note that tracking details may require additional time before showing movement updates in the carrier system.

If you experience any concerns regarding your shipment status, our customer support team is available to assist you.

International Delivery

Havoriqai offers international shipping options to eligible destinations.

Shipping availability may depend on:

  • Destination regulations;
  • Carrier service coverage;
  • Customs requirements;
  • Local delivery limitations.

If we are unable to provide delivery to a specific location, our support team will provide assistance regarding available solutions.

Delayed Deliveries and Missing Packages

If your package has not received tracking updates for an extended period or appears to be delayed, please contact our customer service team.

To help us investigate the situation, please provide:

  • Order number;
  • Tracking information;
  • Delivery-related details.

We will review the available information and work with relevant parties to provide appropriate assistance.

Changes to Delivery Information

If you need to update your shipping address after placing an order, please contact us as soon as possible.

Address modifications can only be considered before the order enters the final preparation or shipment stage.

Once a package has been dispatched, changes to delivery details may no longer be possible.

Accuracy of Shipping Information

Customers are responsible for providing complete and accurate shipping information during checkout.

Your delivery address may be different from your billing address depending on your payment arrangements.

Incorrect, incomplete, or outdated shipping details may result in delivery delays or unsuccessful delivery attempts.

Order Handling Schedule

Orders are processed on standard business days.

Orders submitted during weekends or public holidays will generally begin processing on the next available business day.

Contact Information

For questions regarding shipping, order status, or delivery assistance, please contact Havoriqai.

Brand Name:
Havoriqai

Legal Company Name:
Shanghai Hongyixin Trading Co., Ltd.

Customer Support Email:
service@havoriqai.com

Business Address:
5/F, Building 2, No. 599 Wanzhen Road, Zhenxin Xincun Subdistrict, Jiading District, Shanghai, China