Terms of Purchase
Purchase Terms
These Purchase Terms apply to all purchases made through the official Havoriqai online store:
(the “Website”).
The Website is operated by Shanghai Hongyixin Trading Co., Ltd. under the Havoriqai brand.
By completing a purchase through our Website, you agree to these Purchase Terms, together with our other applicable policies, including:
- Terms of Service;
- Privacy Policy;
- Shipping Policy;
- Return & Refund Policy;
- Any additional policies published on our Website.
If you do not agree with these Purchase Terms, please do not proceed with placing an order.
Customer Requirements
When submitting an order, you confirm that:
- You have the legal ability to enter into a purchase agreement;
- All information provided during checkout is accurate and complete;
- Your purchase and use of products comply with applicable laws and regulations.
Where legally permitted, communications between customers and our support team may be used for order verification, assistance, and service improvements.
Personal Information
Information collected during website visits, checkout, customer communications, or other interactions is handled according to our Privacy Policy.
Our Privacy Policy explains how personal information is collected, processed, stored, and protected.
We may update our Privacy Policy when necessary due to changes in business practices, technology, or applicable legal requirements.
Order Confirmation and Processing
After an order has been submitted successfully, customers will receive an order confirmation notification.
Havoriqai reserves the right to review, adjust, postpone, or cancel orders when necessary, including situations involving:
- Inventory limitations;
- Incorrect product details or pricing information;
- Suspicious, unauthorized, or potentially fraudulent transactions;
- Circumstances that prevent successful order fulfillment.
If an order cannot be completed and is canceled, any applicable payment handling will be processed according to the specific circumstances and relevant policies.
Product Details and Information
We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing information displayed on our Website are accurate and current.
However, certain differences may occur due to:
- Device display settings;
- Technical limitations;
- Product improvements or updates;
- Manufacturing variations.
If a received product significantly differs from the information provided on our Website, customers may contact our support team for assistance according to our Return & Refund Policy.
Pricing Information
We aim to provide accurate and up-to-date pricing for all products listed on our Website.
In rare situations where an obvious pricing mistake occurs due to technical errors, system issues, or incorrect information, Havoriqai may take appropriate action, including:
- Contacting the customer regarding the issue;
- Canceling the affected order;
- Providing a suitable resolution based on the circumstances.
Product Availability and Delivery
Product availability may change based on inventory levels, supply conditions, and fulfillment arrangements.
Orders are prepared and delivered according to the terms outlined in our Shipping Policy.
Delivery schedules may be affected by factors including:
- Destination location;
- Selected shipping method;
- Customs requirements;
- Carrier operations;
- Unexpected events beyond our reasonable control.
If an item becomes unavailable after purchase, we may contact the customer to provide available solutions, including refund options where applicable.
Product Use Responsibility
Customers are responsible for reviewing product information before completing a purchase and ensuring that products are suitable for their intended use and permitted within their location.
Product details, packaging, labels, and included components may vary depending on destination requirements, inventory availability, or product updates.
Taxes, Customs, and Additional Charges
Taxes, import duties, customs fees, or other charges may differ depending on the destination country, region, and local regulations.
Where applicable, customers may be responsible for fees imposed by local authorities.
Any required taxes or duties will be handled according to applicable laws, shipping arrangements, and destination requirements.
Contact Information
For questions regarding these Purchase Terms, orders, or customer assistance, please contact Havoriqai.
Brand Name:
Havoriqai
Legal Company Name:
Shanghai Hongyixin Trading Co., Ltd.
Customer Support Email:
service@havoriqai.com
Business Address:
5/F, Building 2, No. 599 Wanzhen Road, Zhenxin Xincun Subdistrict, Jiading District, Shanghai, China